Frequently Asked Questions

Everything you need to know about shopping with Value City Furniture NJ.

What are your delivery options in New Jersey?

We offer several delivery tiers, including our premium White Glove Delivery service which includes professional assembly and placement of your new furniture in your room of choice.

Do you offer financing for furniture purchases?

Yes, we provide flexible financing options through our partners to help you create your dream home now and pay over time with monthly installments.

What is your return policy for home furnishings?

We want you to love your purchase. If you are not satisfied, returns are accepted within 7 days of delivery for a refund, minus applicable restocking and delivery fees.

Can I track the status of my furniture order?

Absolutely. Once your order is processed, you will receive a tracking link via email or SMS to monitor your delivery status and estimated arrival time.

Do you provide a warranty on your products?

Most of our furniture comes with a manufacturer's warranty. Additionally, we offer optional extended protection plans to cover accidental stains, spills, and structural damage.

Can I pick up my furniture at a local NJ showroom?

Yes, we offer free in-store pickup at our designated New Jersey warehouse locations. Please wait for a confirmation notification before heading to the store.